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Cloudbeds Platform

Not your average PMS. The growth engine built for your ambition.

Platform Overview

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Cloudbeds Signals Hospitality’s first foundation AI model. Meet your new competitive edge.

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Signals

Hospitality’s first foundation AI model. Meet your new competitive edge.

Overview

AI Model

Signals

AI Research

Read our whitepapers, research, case studies, and more

Study

Hotel Ranking in AI Search

Learn the factors that rank hotels in ChatGPT, Gemini, and Perplexity

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Solutions

Flexible solutions to run and grow the business you want, on your terms.

By Property Type

Hotels Multi-property Groups Hostels Short-term Rentals B&Bs and Inns

By Role

General Manager IT Manager Revenue Manager Marketing Manager Operations Manager

Study

PMS User Experience Report

Your PMS could be costing you more than you think. Discover the impact of UX on your technology.

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All the know-how, knowledge, and tools to keep you moving forward.

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Compass Q2 product webinar

Compass is your hub for learning about the latest product updates coming to Cloudbeds.

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Careers

Challenge a broken status quo and put power back in the hands of hoteliers.

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Cloudbeds Horizon

Educate the next generation of hoteliers with intelligent technology

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Guide

Hotel Revenue Marketing

Hidden in plain sight: The cost of PMS UX

The TL;DR

If your PMS eats weeks of training, it’s eating your budget too. Use our calculator to see how much better UX saves.

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Report

PMS User Experience

Contents

A well-designed PMS simplifies training and onboarding, making it easy to get new team members up to speed fast. See how much time and money the right PMS can save your property.

ROI from UX Investment

Hotels using Cloudbeds report significant time and cost savings from implementing an intuitive, user-friendly technology. Consider the following scenario of a hotel with 15 front desk employees (both frontline and management), 40.5% annual employee churn rate, and average hourly wage of $20.

If a hotel is able to reduce new employee training time from 40 hours to just 4.5 hours with a user-centric platform like Cloudbeds—a savings of 35.5 hours per employee—the training time and cost savings would be:

TRAINING TIME SAVED: 35.5 hours x 15 employees x 1.4 = 746 hours saved per year.

TRAINING COSTS SAVED: 745.5 hours x $20 per hour = $14,910 saved per year.

How much could your property save?

Number of employees

Average hourly wage

Cost Savings

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Training Hours Saved

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Such cost savings can be reinvested into more productive initiatives, like enhancing the guest experience, upskilling employees in revenue management or marketing, or simply improving the bottom line. Considering the significant labor challenges facing the hospitality industry, the ROI of investing in user-friendly technology becomes even more compelling.

Good UX makes a difference.

See what to look for in a user-friendly system.

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Cloudbeds is an independent hospitality software developer. Cloudbeds partners with many brands, but makes no claims upon their trademarks. All trademarks contained herein belong to their respective owners and registrations.