Booking Engine

The ‘love at first click’ booking engine.

Fewer steps. More bookings. Deliver a branded, embedded experience that keeps guests on your site with Cloudbeds Booking Engine, a smooth, mobile-first flow designed to maximize direct bookings.

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Your shortest path to more profit

Two steps to more direct bookings.

Own your first impression with a beautifully branded booking experience built for today’s traveler — mobile-first, two steps, any device. Guests book faster in their own language and currency, while you save up to 30% in OTA commissions every time.

A complete toolkit for conversion

Turn every visit into revenue. Rate checker, promo codes, seasonal packages, one-click upsells — smart tools that work together to help you grow direct bookings by 25% and maximize every transaction.

Analytics that help you grow

Forget vanity metrics. With built-in analytics, Google Tag Manager, and GA4 support, you’ll see what’s really driving bookings — and use those insights to lift conversions by up to 60%. Data doesn’t just sit there, it drives your growth.

Carlos Gonzalez, dueño de The Vaquero Motel

I wanted a one-stop shop. 54% of our revenue now comes from direct bookings.

Carlos Gonzalez,Owner of The Vaquero Motel

See how they’re crafting the perfect stay

54%

of revenue from direct bookings

ROI on marketing spend

High review scored on top OTAs

Booking experience

Turn inspiration into reservation, instantly, with a lightning-fast, beautifully branded booking experience that works flawlessly on any device.

Mobile-first, lightning-fast, fully responsive design

Let your guests complete the reservation process from any device using a simple two-step booking process.

Embedded, branded booking on your site

Personalize your booking engine to match your website’s brand and design, and embed your booking engine into your site to ensure consistency with URLs and analytics tracking.

Individual booking links

A direct link from your offer to their booking. One click takes guests straight to the specific room or special rate you’re promoting. No extra steps, no lost sales.

Widgets and upsells

Don’t just take bookings, build better ones. From onsite rate checks to irresistible upsells, turn every moment of hesitation into a moment of “heck yes.”

Rate checker

Simplify the rate comparison process with a smart rate checker widget that works without leaving your website.

Promotions and packages

Go beyond standard rates and design irresistible seasonal packages, targeted promo codes, and special offers that attract the right guests at the right price, any time of year.

One-click upsells and add-ons

Turn every booking into a bigger opportunity. Effortlessly offer one-click upsells and add-ons, from room upgrades to local experiences.

Group booking engine

Powerful flexibility across property types. Let guests search room availability across all of your hotel portfolio or different properties to find the best hotel for their needs.

Payments and security

Process every payment with total peace of mind, knowing our rock-solid security protects your guests, your reputation, and your revenue.

Secure, PCI-compliant payment processing

Cloudbeds Payments is fully compliant with PCI DSS (Payment Card Industry Data Security Standard) and follows the Strong Customer Authentication (SCA) guidelines. Process payments confidently, knowing your guests’ sensitive data is always protected.

Fully mobile-optimized payments

Give your guests a smooth and hassle-free booking process, no matter where they’re booking from.

Analytics and tracking

Connect your tools in a few clicks—no code—and watch your guest data tell its story. It’s the end of guesswork and the beginning of growth.

Built-in analytics dashboard

Keep track of your online bookings with robust reports, statistics, and advanced tracking in one built-in dashboard.

Google Tag Manager integration (no coding required)

Install, store, and manage marketing tags without modifying your website’s code.

Google Analytics and Facebook Pixel connections

Track and generate reports on every prospective guest that passes through your booking engine.

Seamless integration with marketing tools for full-funnel tracking

Pull guest data and track conversions to understand the full guest journey.

Cloudbeds Amplify reporting and analytics

A booking experience worthy of your brand

Ensure the first interaction with your brand is as smooth, simple, and personal as your hospitality, driving direct bookings and starting every guest relationship on the right foot.

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Real stories. Real results

“Cloudbeds is so simple and really helped me understand some of the more difficult concepts, develop strategies, and better train staff members to deliver memorable experiences to guests.”

Bernardo Thierstein

General Manager at The ZERO Box Lodge Porto

“With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests.”

Annie Coe

Owner of The Cabot Lodge

“Everything is smoother with Cloudbeds. Our channel manager, PMS and Booking Engine are fully integrated.”

Victor Menor

Operations Manager at Flor Parks Hotel

Let’s carve out some time to discuss your ambition

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ebook

Own your booking experience with an integrated booking engine

Your website can be your #1 revenue source. Get the free ebook to learn how to flip the switch.

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Resources to help you build what’s next

See all resources

Blog14 ways to attract more direct bookings for your hotel

Blog12 hotel eCommerce strategies for selling more rooms online

BlogWhat is a hotel reservation system and why is it important?

FAQs

What is booking engine software in the hotel industry?

A booking engine (also known as IBE or Internet Booking Engine) is a software app used by hoteliers to capture direct reservations anywhere a guest might be online. Typically integrated into a hotel’s website and social media channels, its primary function is to collect reservation and credit card information from guests and integrate this data with other hotel management software such as a PMS, channel manager or CRS.

Think of your hotel booking system as a bridge between potential guests and your property, facilitating a seamless user experience without the need for third-party intervention via online travel agencies (OTAs), GDSs, travel agencies, or online marketplaces.

How do modern booking engine systems work?

A modern booking engine offers guests real-time availability, secure payment processing, and instant confirmations, facilitating a seamless online shopping experience. You can configure it to fit your brand, cater to international audiences with multi-language and currency options, and offer add-ons or upsells to help you increase your bottom line.

Today, independent hotels can choose an integrated online booking engine that seamlessly collects and sends reservation details and payment information to their property management system (PMS), channel manager, payment gateway, and more.

What counts as a commission-free booking?

A commission-free booking is any reservation made directly through your reservation system, where no additional fees are charged to the hotel to secure a booking. This means that when guests reserve a room, you don’t have to pay a percentage of the booking cost to a third party, such as travel agents, OTAs, or other external booking sites, which can range anywhere from 15-30%.

What data is included in hotel booking engine reports?

An integrated hotel booking engine has in-depth reporting capabilities since data is centralized from your PMS and channel manager. These reports can shed light on booking trends, conversion rates, average length of stay, and guest preferences, all in a user-friendly view to help guide decision-making.

How can I include upsells and add-ons on my booking engine?

Your booking engine can introduce guests to upsells in-house and with your partners that can enhance their stay and increase your direct revenue. Depending on your property type (ie. hotel, b&b, or hostel), you can offer upgrades like bike rentals, city tours, or wine tastings – all available at the point of booking, where guests can add on upsells and pay using methods such as debit or credit cards.