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Data Security

Updated as of May 28, 2024

Data Security

Your data is safe with us
As a SaaS company that’s dedicated to supporting customers, we take your data and its security very seriously. In fact, it is super critical to us that your data remains safe, and we constantly monitor and work towards closing any threats that might put it at risk.

We partner with the best
We are partnering with Amazon AWS and Tokenex, who are some of the most respected names in the industry when it comes to data and payment security. We also keep abreast with industry best-practices and ensure we are in accordance with changes and updates.

We are improving everyday
We are always trying to improve our security systems and safeguard your data in Cloudbeds even better. It is our responsibility to resolve any vulnerabilities in the system that threaten your information and privacy. Of course, we look forward to your inputs, critique and feedback that can help us improve our setup and make Cloudbeds better for all of us.

Reporting issues and threats
If you have found any issues or flaws impacting the data security or privacy of Cloudbeds users, please write to support@cloudbeds.com with the relevant information so we can get working on it right away.

Your request will be looked into immediately. We might ask for your guidance in identifying or replicating the issue and understanding any means to resolving the threat right away.

Please be clear and specific about any information you give us. We deeply appreciate your help in detecting and fixing flaws in Cloudbeds, and will acknowledge your contribution to the world once the threat is resolved.

Get in touch with us
If you have any additional questions, feel free to get in touch with us at support@cloudbeds.com, and we’ll get back to you right away.

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  • Cloudbeds Best PMS 2025 Finalist
  • Cloudbeds Best Channel Manager 2025 Finalist
  • Cloudbeds Hoteliers Choice Awards 2025
  • Cloudbeds Best All in One Hotel Management System 2025
  • Cloudbeds Best Places to Work 2025
  • Whistle for Cloudbeds HotelTechReport rating
  • Cloudbeds Deloitte rating
  • Cloudbeds Airbnb partner
  • Cloudbeds Expedia partner
  • Cloudbeds Booking.com partner
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