Their doors were shut. Their ambition wasn’t. The story of Brannan Cottage Inn

When hotels were allowed to re-open, Carl and his team were ready. They had switched to Cloudbeds and could quickly re-open and even return to 90% occupancy. Their staff is more efficient with Cloudbeds, and the owner has plans to expand and open up new properties in the region.

“Cloudbeds is quick and easy for my staff to pick up. It doesn’t require handholding,” notes Carl. New staff can watch videos on Cloudbeds University, which offers hundreds of on-demand videos, guides, and SOPs (Standard Operating Procedures). The team at Brannan Cottage Inn has glowing reviews of Cloudbeds.

I love Cloudbeds because it's user-friendly and easy to train people on. Almost anyone can jump on the computer and know what's going on with our reservations system. I also love Cloudbeds because they are always there to help you with absolutely anything at any time! The customer service and support that they provide are really top-notch.