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Simplify payments. Strengthen your bottom line.

Hotel payments standard operating procedures

Hotel payments standard operating procedures

What's inside

Payments shouldn’t be a source of stress for your team or your guests. But between chargebacks, fraud, and clunky workflows, many hotels end up losing time, money, and trust. This guide helps you fix that.

This SOP gives you a better way to manage payments across both direct bookings and OTA channels. Inside, you’ll find practical tips to streamline operations, strengthen security, and reduce costly errors so you can spend less time troubleshooting and more time building guest relationships.

Download to see:

  • Business rules and configurations to simplify payment workflows

  • How to boost security and convenience with payment terminals

  • Strategies to minimize disputes and chargebacks

  • Actionable tips to prevent fraud and ensure payment success

  • Must-have reports for smarter financial decisions

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  • Cloudbeds Best PMS 2025 Finalist
  • Cloudbeds Best Channel Manager 2025 Finalist
  • Cloudbeds Hoteliers Choice Awards 2025
  • Cloudbeds Best All in One Hotel Management System 2025
  • Cloudbeds Best Places to Work 2025
  • Whistle for Cloudbeds HotelTechReport rating
  • Cloudbeds Deloitte rating
  • Cloudbeds Airbnb partner
  • Cloudbeds Expedia partner
  • Cloudbeds Booking.com partner

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