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Cloudbeds Platform

Not your average PMS. The growth engine built for your ambition.

Platform Overview

Operations

PMS Payments

Distribution

Channel Manager Booking Engine Distribution Partners

Guest Experience

Guest Communication & Digital Check-in

Revenue Marketing

Revenue Intelligence Guest Marketing CRM Digital Marketing Websites Reputation Management

Integrated Partners

App Marketplace

Cloudbeds API

API Documentation Become a Partner

Customer Support

Onboarding Customer Success Certified Consultant Program Cloudbeds University Cloudbeds Help Center

Cloudbeds Signals Hospitality’s first foundation AI model. Meet your new competitive edge.

Explore now

Signals

Hospitality’s first foundation AI model. Meet your new competitive edge.

Overview

AI Model

Signals

AI Research

Read our whitepapers, research, case studies, and more

Study

Hotel Ranking in AI Search

Learn the factors that rank hotels in ChatGPT, Gemini, and Perplexity

Learn more

Solutions

Flexible solutions to run and grow the business you want, on your terms.

By Property Type

Hotels Multi-property Groups Hostels Short-term Rentals B&Bs and Inns

By Role

General Manager IT Manager Revenue Manager Marketing Manager Operations Manager

Study

PMS User Experience Report

Your PMS could be costing you more than you think. Discover the impact of UX on your technology.

Learn more

Resources

All the know-how, knowledge, and tools to keep you moving forward.

Resource Center

All Resources Articles Ebooks Podcasts Videos Webinars

Research Lab

Whitepapers & Reports

Customer Resources

Help Center Product Updates Compass Cloudbeds University Government Compliance

Product Updates

Compass Q2 product webinar

Compass is your hub for learning about the latest product updates coming to Cloudbeds.

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Careers

Challenge a broken status quo and put power back in the hands of hoteliers.

See Open Positions

About Us

Our Story Careers Newsroom Reviews Contact Us

Partner with Cloudbeds

Platform Integrations

Connect to Cloudbeds as a Marketplace or Channel Partner

Ambassador Program

Refer Cloudbeds to earn exclusive benefits and rewards

Cloudbeds Horizon

Educate the next generation of hoteliers with intelligent technology

Events

Local & Global Happenings

Meet the Cloudbeds team virtually and in-person at events around the world

Events Schedule

ebook

Great upselling isn’t pushy, it’s personalized.

The hotel upsell playbook

What's inside

When done right, upselling adds value for both your guests and your business. The key is knowing when to offer, what to offer, and how to do it without adding friction.

This playbook shows you how to use guest engagement tools to unlock revenue at every stage of the guest journey, from pre-arrival to post-stay. Learn how to tailor your offers, improve the check-in experience, boost satisfaction, and drive repeat business — all without overwhelming your staff.

Download to see:

How to connect with guests before they book
Upsell strategies for arrival and in-stay moments
Tools to drive engagement and service recovery
Ways to turn feedback into loyalty and referrals
A visual guide to guest engagement across the journey

Helpful resources for ambitious hoteliers

See all resources

Article Budgets are tight and guest spend is dropping. Sojern shows how first-party data powers memorable experiences…

Article The risk isn’t in modernizing but refusing to evolve. Hotels that face resistance head-on strengthen performance…

Article CB-PRESS-OFF

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Request a demo

Turn your PMS into an intelligent growth engine

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Platform

Signals

Solutions

Resources

Customer Resources

Partner with Cloudbeds

Company

Do Not Sell or Share My Personal Information

Cloudbeds is an independent hospitality software developer. Cloudbeds partners with many brands, but makes no claims upon their trademarks. All trademarks contained herein belong to their respective owners and registrations.

Platform Integrations

Ambassador Program

Cloudbeds Horizon

Great upselling isn’t pushy, it’s personalized.

The hotel upsell playbook

What's inside

Helpful resources for ambitious hoteliers

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Stop settling. Start growing.

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