Hotel groups

Your entire portfolio, perfectly in sync.

Multiple properties shouldn’t mean multiple systems. Cloudbeds unifies your entire portfolio, giving you one clear view of performance.

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Powering ambitious groups across 150 countries

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A platform built for hotel groups

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Cloudbeds centralizes rates, availability, and restrictions into one platform that’s simple to use, quick to master, and built to scale across your portfolio. Assign user roles and permissions with ease, and get instant insights at both the property and portfolio level.

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One guest, one profile. With automated guest deduplication and profile merging, you get one clean view of your most valuable guests. See lifetime value, stay history, and preferences in one place to power better marketing, smoother ops, and memorable guest experiences.

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Stop leaving money on the table. With Cloudbeds, hotel groups capture more direct bookings, roll out upsells at scale, and apply winning strategies portfolio-wide to maximize revenue and profitability.

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The multi-property view, accessible to all front desk managers, simplifies inter-property booking. When one property reaches full occupancy, staff can easily reserve accommodations for guests at another location. Furthermore, the consolidated view of rates and availability across the entire portfolio facilitates the growth of direct reservations.

Bojan TegovskiChief Operating Officer at HP Hospitality

See how they’re crafting the perfect stay

84%

direct bookings

87%

average occupancy

50%

return guests

Your group’s command center.

Finally, one platform to manage every property.

Rate management

Keep all properties connected with real-time availability and rate management across your entire portfolio.

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Unified guest profiles

Seamlessly identify, merge, and deduplicate guest profiles within the PMS to consolidate lifetime value and stay details across properties.

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Group booking engine

Let guests search room availability across your entire portfolio to find the best property for their needs.

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Market intelligence

Instantly compare performance across brands and regions, apply winning strategies property-wide, and spot laggards early.

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Custom user roles and permissions

Maintain top-tier security and streamline operations by easily overseeing roles and responsibilities across locations.

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Single source of truth

Eliminate spreadsheet merges and third-party BI tools with comprehensive reports and analytics.

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Turning insights into impact with Signals

At the core of Cloudbeds is Signals, our hospitality-trained AI that turns data into confident, forward-looking decisions that propel your business and drive impactful guest interactions.

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Signals causal AI unlocks:

4B+

data points processed per hour

≤95%

forecasting accuracy up to 90 days

Cloudbeds fits in, so you can stand out

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Cloudbeds connects with 350+ integration partners, so you can customize your setup without compromising simplicity.

Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

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Distribution that fits your strategy

Connect directly to 300+ OTAs, wholesalers, and regional channels, or plug into your preferred CRS and channel manager. With Cloudbeds, you stay in control of how and where you sell.

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Not just support, partnership

Whether you’re looking to run business as usual or expand your portfolio, Cloudbeds is your partner in growth.

Personalized onboarding and guided data migration

Self-guided training and professional development via Cloudbeds University

Multilingual support via AI chatbot, email, and live chat

Community forum to exchange ideas and advice

Exclusive events and product webinars designed to fuel your ambition

Learn about customer success

Your vision. Our engine.

One-size-fits-all fits no one. We built the industry’s only intelligent growth engine to give you the power, flexibility, and support to grow on your own terms.

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Resources to help you build what’s next

See all resources

ArticleThe impact of PMS design on hotels

ArticleGuest profiles: Enabling personalized marketing & guest experiences

ArticleGroup business guide: How hotels can attract & cater to groups in 2024

Frequently asked questions

Can Cloudbeds support hotel groups with properties in different countries or regions?

Yes, Cloudbeds supports hotel groups with properties in different countries/regions, thanks to:

Unified dashboard: Access all properties in one place.
Multi-property tools: Manage rates, availability, and reporting across locations.
Centralized guest profiles: View guest history across all properties.
Currency support: Set local currencies for each property.
Global channel integrations: Connect to international and local OTAs.
Centralized user management: Control staff access across properties.

Will Cloudbeds integrate with existing tools and systems?

Yes, Cloudbeds offers extensive integration capabilities with existing tools and systems. They achieve this through:

Cloudbeds Marketplace: Connect various pre-built integrations with other hospitality-focused software. These integrations span categories like:
- Accounting and finance: QuickBooks, Xero, M3, Lighthouse, RoomPriceGenie, FLYR and more
- Payment gateways: Numerous providers like Stripe, PayPal, and local options.
- Channel Managers: While Cloudbeds has its own, it also integrates with others like SiteMinder
- Central Reservation Systems (CRS) & Booking Engines: Integration with platforms like Amadeus iHotelier, SHR, D-Edge, Busy Rooms and Mirai
- Revenue Management Systems (RMS): Integrations with systems like Atomize, Pace and IDeaS Elevate
- Guest experience and communication: Tools like Whistle, Akia, and Duve for guest messaging
- Groups and Events: Integrations with platforms including Event Temple, Pxier, STS Cloud and more.
- Marketing and CRM: Integration with Revinate, Cendyn, Mirai, Mailchimp, HubSpot, TrustYou and other marketing platforms.
- Point of Sale (POS): Integrations with systems like Poster, Toast, and Lightspeed for on-property food and beverage services.
- Access management: Integration with digital door lock systems like Operto, Visionline by Assa Abloy, Ambiance by Dormakaba, and Civitfun
Zapier: Cloudbeds integrates with Zapier, a popular automation platform. This allows you to connect Cloudbeds with thousands of other apps (even those not directly listed in the Marketplace) to automate workflows without coding.
Cloudbeds API (Application Programming Interface): For more custom and advanced integrations, Cloudbeds provides a comprehensive API. This allows developers to build their own connections and functionalities

How easy is it to onboard a hotel group with multiple properties?

Onboarding a multi-property hotel group with Cloudbeds is structured with dedicated support and tools for efficiency. While the ease depends on data readiness and the number of properties, Cloudbeds offers:

Dedicated onboarding team: Personalized guidance.
Structured plan: Tailored process and timelines.
Best Practices: Recommendations to streamline each property’s setup and maximize Cloudbeds’ value.
Data migration assistance: Tools and support for transferring data.
Comprehensive training: Resources for various user roles.
“Organizations” feature: Streamlined multi-property access.
Integration support: Assistance with connecting existing systems.