Conversana

Guest Experience & Communication

The omnichannel messaging platform for guest communication and automation

Overview

Conversana streamlines communication and automation across social channels. It enables businesses to engage customers via WhatsApp, Facebook Messenger, Instagram, and more; integrating AI-driven chatbots, automation, and analytics to enhance customer interactions and improve efficiency.

Benefits

Our omnichannel messaging platform enhances customer engagement by unifying communication across social channels like WhatsApp, Messenger, and Instagram. It boosts efficiency with AI-driven automation, reduces response time, improves customer satisfaction, streamlines workflows, provides analytics for insights, and ensures seamless, personalized interactions at scale.

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  • Cloudbeds Best PMS 2025 Finalist
  • Cloudbeds Best Channel Manager 2025 Finalist
  • Cloudbeds Hoteliers Choice Awards 2025
  • Cloudbeds Best All in One Hotel Management System 2025
  • Cloudbeds Best Places to Work 2025
  • Whistle for Cloudbeds HotelTechReport rating
  • Cloudbeds Deloitte rating
  • Cloudbeds Airbnb partner
  • Cloudbeds Expedia partner
  • Cloudbeds Booking.com partner

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