myHotel

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Platform

Cloudbeds Platform

Not your average PMS. The growth engine built for your ambition.

Platform Overview

Operations

PMS Payments

Distribution

Channel Manager Booking Engine Distribution Partners

Guest Experience

Guest Communication & Digital Check-in

Revenue Marketing

Revenue Intelligence Guest Marketing CRM Digital Marketing Websites Reputation Management

Integrated Partners

App Marketplace

Cloudbeds API

API Documentation Become a Partner

Customer Support

Onboarding Customer Success Certified Consultant Program Cloudbeds University Cloudbeds Help Center

Pricing

Signals AI

Signals

Hospitality's first foundation AI model. Meet your new competitive edge.

Overview

AI Model

Signals

AI Research

Read our whitepapers, research, case studies, and more

Study

Hotel Ranking in AI Search

Learn the factors that rank hotels in ChatGPT, Gemini, and Perplexity

Learn more

Solutions

Flexible solutions to run and grow the business you want, on your terms.

By Property Type

Hotels Multi-property Groups Hostels Short-term Rentals B&Bs and Inns

By Role

General Manager IT Manager Revenue Manager Marketing Manager Operations Manager

Study

PMS User Experience Report

Your PMS could be costing you more than you think. Discover the impact of UX on your technology.

Learn more

Hotelier Stories

Resources

All the know-how, knowledge, and tools to keep you moving forward.

Resource Center

All Resources Articles Ebooks Podcasts Videos Webinars

Research Lab

Whitepapers & Reports

Customer Resources

Help Center Product Updates Compass Cloudbeds University Government Compliance

Product Updates

Compass Q2 product webinar

Compass is your hub for learning about the latest product updates coming to Cloudbeds.

Watch webinar

Company

Careers

Challenge a broken status quo and put power back in the hands of hoteliers.

See Open Positions

About Us

Our Story Careers Newsroom Reviews Contact Us

Partner with Cloudbeds

Platform Integrations

Connect to Cloudbeds as a Marketplace or Channel Partner

Ambassador Program

Refer Cloudbeds to earn exclusive benefits and rewards

Cloudbeds Horizon

Educate the next generation of hoteliers with intelligent technology

Events

Local & Global Happenings

Meet the Cloudbeds team virtually and in-person at events around the world

Events Schedule

Request a Demo

Support Login

Platform

Cloudbeds Platform

Not your average PMS. The growth engine built for your ambition.

Platform Overview

Operations

PMS Payments

Distribution

Channel Manager Booking Engine Distribution Partners

Guest Experience

Guest Communication & Digital Check-in

Revenue Marketing

Revenue Intelligence Guest Marketing CRM Digital Marketing Websites Reputation Management

Integrated Partners

App Marketplace

Cloudbeds API

API Documentation Become a Partner

Customer Support

Onboarding Customer Success Certified Consultant Program Cloudbeds University Cloudbeds Help Center

Pricing

Signals AI

Signals

Hospitality's first foundation AI model. Meet your new competitive edge.

Overview

AI Model

Signals

AI Research

Read our whitepapers, research, case studies, and more

Study

Hotel Ranking in AI Search

Learn the factors that rank hotels in ChatGPT, Gemini, and Perplexity

Learn more

Solutions

Flexible solutions to run and grow the business you want, on your terms.

By Property Type

Hotels Multi-property Groups Hostels Short-term Rentals B&Bs and Inns

By Role

General Manager IT Manager Revenue Manager Marketing Manager Operations Manager

Study

PMS User Experience Report

Your PMS could be costing you more than you think. Discover the impact of UX on your technology.

Learn more

Hotelier Stories

Resources

All the know-how, knowledge, and tools to keep you moving forward.

Resource Center

All Resources Articles Ebooks Podcasts Videos Webinars

Research Lab

Whitepapers & Reports

Customer Resources

Help Center Product Updates Compass Cloudbeds University Government Compliance

Product Updates

Compass Q2 product webinar

Compass is your hub for learning about the latest product updates coming to Cloudbeds.

Watch webinar

Company

Careers

Challenge a broken status quo and put power back in the hands of hoteliers.

See Open Positions

About Us

Our Story Careers Newsroom Reviews Contact Us

Partner with Cloudbeds

Platform Integrations

Connect to Cloudbeds as a Marketplace or Channel Partner

Ambassador Program

Refer Cloudbeds to earn exclusive benefits and rewards

Cloudbeds Horizon

Educate the next generation of hoteliers with intelligent technology

Events

Local & Global Happenings

Meet the Cloudbeds team virtually and in-person at events around the world

Events Schedule

Hotel Guest Experience Managment. Before, during and after the stay.

Overview

Connects to Cloudbeds login, and extracts basic guest info. Before first night and the middle of the stay we send an automatic personalized email. Guest are able to leave requests and complaints. Our algorithms detect unsatisfied guests and send automatic alerts to your staff. Detractors become promoters. Also your are able to track your operational efficiency during stay.

Benefits

Personalise the guest experience before arrival. Measure the level of satisfaction of your guests during and after their stay. Collect all your guests’ feedback in one place. Manage your teams’ tasks and guests’ requests in real time.

Features

Automatically send your guests a check-in form prior to their stay
Complement the guest experience with additional services
Set up your surveys wherever you want: QR, tablet, website, email, etc
Analyse the sentiment of your guests and get real-time reports with general information on your reputation
Optimises operational management. Encourage teamwork and prioritise what really matters. Open a communication channel between areas of your hotel

Learn More

Platform Integrations

Ambassador Program

Cloudbeds Horizon

myHotel

Hotel Guest Experience Managment. Before, during and after the stay.

Overview

Benefits

Helpful resources for ambitious hoteliers