About Us

Hi, we’re Cloudbeds

We’re not here to help you fit in. We’re here to help you break free.

Our mission
Our story

In 2012, Cloudbeds began as a “back-of-the-napkin” idea while on the road. Our founders, Adam and Richard, were avid travelers who kept encountering the same problem of incredible hoteliers doing everything right, yet still being let down by their tech.

So they built Cloudbeds on a simple belief that hoteliers deserve better. Not just better software, but a better way that puts power back in the hands of those who make travel unforgettable.

From day one, we’ve been driven to cut through the complexity and give hoteliers something they rarely get from tech: momentum. Because when hoteliers have momentum, everything else follows — smoother days, stronger teams, and guests who can’t wait to return.

150


Countries served

650

Employees across 40 countries

99.95+%


System uptime

500

Channel & marketplace partners

96%

Customer satisfaction score

350

Properties onboarded per month

Our people

Built by people who’ve been there

We’ve run hotels, worked front desks, built software from scratch, and kept calm through the chaos that comes with it.

Today, we’re a global team of technologists, designers, engineers, and hoteliers, working together to untangle the mess that’s been holding this industry back.

How we work

Remote by design

Cloudbeds has been remote since day one. Not to save on rent, but to work without borders. 

It means we can hire the best people, wherever they are, and stay close to the hoteliers we’re building for. Today, our team spans 40+ countries and speaks 30+ languages.

Our investors

Backed by the boldest

We’re proud to be backed by investors who see what we see — a world where hospitality runs smarter, kinder, and bolder. Together, we’ve raised over $253 million to make that a reality.

Our leadership

Led by doers, not bystanders

Adam Harris

Adam Harris

CEO & Co-founder

Richard Castle

Richard Castle

President, COO, & Co-Founder

Rafael Blanes

Rafael Blanes

Chief Growth Officer

Let’s move hospitality forward, together.

Cloudbeds partners with hoteliers who dare to do things differently. From first booking to full-scale growth, we’re here every step of the way.

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