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Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature
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Enhancement
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New Integration
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New Channel
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New Product
UPDATE
Jul, 2025
UPDATE

Guest filters in your Booking Engine

Guests can now specify the number of adults and children when searching your site.

Accommodations that meet those criteria will appear in their results at the top, other results will be shown after the page break — based on the new Max Adults and Max Children values.

If none of your rooms allow children, the Children filter won’t appear at all. Guests will only see options for adult travelers.

If a particular room doesn’t allow children, the child stepper will be hidden during the booking process.

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NEW PRODUCT
Jul, 2025
NEW PRODUCT

You can now categorize your guests into a Market Segment

We’ve introduced a new Market Segment feature that empowers you to categorize reservations by guest/traveler type, enhancing revenue tracking, forecasting, and targeted marketing. Previously, it was more difficult to gain insights into demand trends and financial performance without structured segmentation. Now, you can directly assign market segments to rate plans and reservations, ensuring accurate classification that is in line with USALI standards.

This improvement enables you to better analyze guest trends, optimize pricing strategies, and tailor marketing efforts for enhanced revenue management. With Market Segments, you can make smarter, data-driven decisions, streamline financial reporting, and maximize revenue potential—all from one unified platform.

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UPDATE
Jul, 2025
UPDATE

Your Payment Portal just got easier to navigate

Finding what you need in Cloudbeds Payments just got easier. We’ve moved key sections – Payouts, Disputes, Capital, and Monthly Statements – out of the old “Reports” bucket and into a streamlined main menu:

Overview • Transactions • Payouts • Disputes • Capital • Reports • Statements

The new layout puts day-to-day actions like instant payouts, dispute management, and capital advances one click away, while keeping your reports neatly grouped. Faster navigation, fewer clicks – so you can get back to running your property.

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NEW FEATURE
Jul, 2025
NEW FEATURE

New: Guest Profile for a Seamless Guest Experience

Say hello to the new Guest Profile feature! Now, you can access a 360-degree view of your guests—all within Cloudbeds.

No more digging through multiple properties or manually compiling guest data. This multi-property profile keeps all guest details, stay history, and preferences in one place, making it easier than ever to personalize their experience.

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NEW FEATURE
Jul, 2025
NEW FEATURE

New Self-Check-Out in the Guest Portal

There is now a brand-new Check-Out Flow in the Cloudbeds Guest Experience platform! Guests can now conveniently review their folio, pay their outstanding balance, and check out on their own – all from the Guest Portal. This feature can be activated in the Guest Portal settings and will automatically appear to guests on their departure day.
Not only does this enhance the guest experience and streamline front desk operations, but it also paves the way for our upcoming Self-Service Kiosk mode!

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NEW INTEGRATION
Jul, 2025
NEW INTEGRATION

New Integration with SynXis

We have recently launched a robust new integration: Cloudbeds and SynXis. This release is specifically designed to support mid-market properties, independent hotels, and small hotel groups with complex distribution needs. Through this integration, you can centrally manage reservations, with seamless synchronization of rates, availability, and restrictions between Cloudbeds and SynXis. This enhancement is aimed at improving operational efficiency and simplifying reservation management across channels.

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