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Cloudbeds Platform

Not your average PMS. The growth engine built for your ambition.

Platform Overview

Operations

PMS Payments

Distribution

Channel Manager Booking Engine Distribution Partners

Guest Experience

Guest Communication & Digital Check-in

Revenue Marketing

Revenue Intelligence Guest Marketing CRM Digital Marketing Websites Reputation Management

Integrated Partners

App Marketplace

Cloudbeds API

API Documentation Become a Partner

Customer Support

Onboarding Customer Success Certified Consultant Program Cloudbeds University Cloudbeds Help Center

Cloudbeds Signals Hospitality’s first foundation AI model. Meet your new competitive edge.

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Signals

Hospitality’s first foundation AI model. Meet your new competitive edge.

Overview

AI Model

Signals

AI Research

Read our whitepapers, research, case studies, and more

Study

Hotel Ranking in AI Search

Learn the factors that rank hotels in ChatGPT, Gemini, and Perplexity

Learn more

Solutions

Flexible solutions to run and grow the business you want, on your terms.

By Property Type

Hotels Multi-property Groups Hostels Short-term Rentals B&Bs and Inns

By Role

General Manager IT Manager Revenue Manager Marketing Manager Operations Manager

Study

PMS User Experience Report

Your PMS could be costing you more than you think. Discover the impact of UX on your technology.

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Resources

All the know-how, knowledge, and tools to keep you moving forward.

Resource Center

All Resources Articles Ebooks Podcasts Videos Webinars

Research Lab

Whitepapers & Reports

Customer Resources

Help Center Product Updates Compass Cloudbeds University Government Compliance

Product Updates

Compass Q2 product webinar

Compass is your hub for learning about the latest product updates coming to Cloudbeds.

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Careers

Challenge a broken status quo and put power back in the hands of hoteliers.

See Open Positions

About Us

Our Story Careers Newsroom Reviews Contact Us

Partner with Cloudbeds

Platform Integrations

Connect to Cloudbeds as a Marketplace or Channel Partner

Ambassador Program

Refer Cloudbeds to earn exclusive benefits and rewards

Cloudbeds Horizon

Educate the next generation of hoteliers with intelligent technology

Events

Local & Global Happenings

Meet the Cloudbeds team virtually and in-person at events around the world

Events Schedule

Template

Ask better questions. Create better experiences.

Guest satisfaction survey templates

What's inside

You can’t improve what you don’t measure, and in hospitality, guest feedback is everything. Whether it’s a rave review or a quiet complaint, every insight is a chance to fine-tune the experience and strengthen your reputation.

These guest satisfaction survey templates help you collect meaningful feedback at every stage of the stay. From NPS to comment cards, each one is designed to be easy to use, customizable for your property, and focused on what matters most: understanding your guests and making every stay better.

Download the templates to get:

Pre-built customer satisfaction, NPS, and effort score surveys
Guest comment cards and feedback questionnaires
Formats you can easily customize and brand
A simple starting point to improve guest satisfaction

Helpful resources for ambitious hoteliers

See all resources

Article Budgets are tight and guest spend is dropping. Sojern shows how first-party data powers memorable experiences…

Article The risk isn’t in modernizing but refusing to evolve. Hotels that face resistance head-on strengthen performance…

Article CB-PRESS-OFF

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Turn your PMS into an intelligent growth engine

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Cloudbeds is an independent hospitality software developer. Cloudbeds partners with many brands, but makes no claims upon their trademarks. All trademarks contained herein belong to their respective owners and registrations.